24-Hour Nurse Hotline – A specially trained nurse is standing by to answer your questions, 24 hours a day, 365 days a year.

Blue Advantage Rewards & Wellness Program – Living a healthier lifestyle has never been more rewarding! Blue Advantage members can enroll in the Blue Advantage Rewards & Wellness Program, where we can help guide you on your path to better health. You’ll get personalized information about the screenings you need and access to online wellness resources to help you stay healthy and active. Plus you can get rewards for getting needed preventive screenings and managing chronic conditions!

The services described above are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these services may be subject to the Blue Advantage grievance process.

Air Medical Services** – If you are hospitalized more than 150 miles from home, Air Medical Services will provide air ambulance transport to get you to a hospital near your home — no deductibles, copays, or out-of-pocket costs for you.

TruHearing^®*** - A comprehensive hearing care solution that provides state-of-the-art technology and personalized care with copayments as low as $499 per hearing aid for the TruHearing Standard model, $699 per aid for the TruHearing Advanced model, $999 per aid for the TruHearing Premium model (one per ear, per year, for all models) and $0 for an annual routine hearing exam. Also includes first year of follow-up TruHearing provider visits, extended warranty and 80 batteries per aid for non-rechargeable models. Rechargeable options are available for an additional $50. you must use a TruHearing provider for hearing benefits. Call 1-844-255-7140 (TTY:711) to schedule an appointment with a TruHearing provider.

Headed out of the country? Use your plan’s Worldwide Emergency/Urgent Coverage benefit.**** You’ll get up to $50,000 coverage annually with no deductible (cost sharing will apply).

** Air medical transport services are provided through a contract with AirMed International, LLC. AirMed International, LLC is an independent company that does not provide Blue Cross and Blue Shield of Alabama products. Blue Cross is not responsible for any mistakes, errors or omissions that AirMed, its employees or staff members make. Air medical services terminate if coverage by your health plan ends.

***All content ©2025 TruHearing, Inc. All Rights Reserved. TruHearing® is a registered trademark of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Savings and retail pricing based on a survey of national average hearing aid prices of equivalent aids compared to pricing for TruHearing-branded aids. Actual savings may vary. Follow-up provider visits included for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargeable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing Hearing Consultant.

****Worldwide Emergency/Urgent Coverage refers to coverage of services outside the United States and its territories. Under this benefit, enrollees may obtain only services that would be classified as emergency and urgently needed services had they been covered in the United States. Members utilizing this benefit may remain enrolled in this plan while temporarily outside the United States or its territories for up to six months. This coverage also includes ambulance services worldwide. In-network copays will apply for each covered worldwide emergency/urgent service received.