Blue Cross and Blue Shield of Alabama is committed to making its information, and technology accessible in accordance with Section 1557 of the Affordable Care Act. Blue Cross and Blue Shield of Alabama provides various auxiliary aids and services, including alternate formats (some of which we may be able to update for you on myBlueCross) and relay services, at no cost to better communicate with people with disabilities.

To request an auxiliary aid or service, you can:

  • Call: (855)-216-3144 TTY users should call: 711
  • Send a fax to: 205-220-2984
  • Send an email to:
  • Send a letter to: 
    Blue Cross and Blue Shield of Alabama 
    Compliance Office 
    450 Riverchase Parkway East 
    Birmingham, Al 35244 
    Attn: 1557 Compliance Coordinator

Discrimination Grievance Form

You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting lieu of calling 1-800-Medicare. 

Last Updated: 09/30/2018 18:35